R & R COMMUNICATIONS, INC.
302-475-1351

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REPAIRS AND POLICY

REPAIRS AND OUR POLICY:
Because of our warranty status with RANGER, GALAXY, CONNEX, GENERAL, STRYKER, COBRA AND UNIDEN
and not to mention the equipment we get from around the world.
OUR REPAIR TIME IS RUNNING AROUND 14 TO 16 WEEKS.  This is a estimated time.
We Are Sorry For This Delay Time But We Have Many More Repairs Coming In Every Day.
We Are Doing The Best We Can Under The Circumstances.  Some Repairs Take Much Longer Than We Sometimes Anticapate.
Our Intention Is To Provide You With The Best Repair Service On Your Equipment By Taking The Extra Time To Make Sure Your Repair
Leaves Here In Perfect Working Condition.  We Will Not Sacrifice The Time It Takes To Make This Possible.
TRAMS & BROWNINGS have a longer turn around time.
We stock most parts, but sometimes when we need to order a part for your repair, it may take longer than anticipated
this also applies to units that have been butchered.
REPAIRS ARE GENERALLY  DONE IN NUMERICAL ORDER,
But occasionally due to certain circumstances we will take repairs out of sequence.
We try to to repair our warrantys ahead of time as this is one perk that we offer if the radio was purchased from us.
If you ship your repair to us, please fill out a REPAIR REQUEST FORM.
This will help expedite your repair. THIS IS MOST IMPORTANT.
Please Click Here To Read Repair Notice!!

PLEASE REQUEST A REPAIR TICKET NUMBER
This is the only way we can identify your equipment.
If you phone us about the status of your repair we will need this ticket number for identification.
Your name, equipment make,  model, the date that you sent it in, is NOT sufficient. This also applies for walk-in repairs.
When your repair is completed you will be notified VIA Post Card as to the completion date and cost of your repair.

For people who ship their equipment to us, we will notify you by E-mail, telephone or post card.
You will have 30 days to pick up your repair from the notification date on the Post Card.
If for any reason you can not pick up your equipment please call and notify us to make arrangements. E-mail NOT Accepted!

After the 30 day limit the repair will be sold for the total repair cost, not the equipment's value.
Money collected will be kept by R & R Comm.
If there is financial hardship, please inform us ASAP, so we can make arrangements for a payment schedule.
PLEASE CHECK OUT OUR REPAIR DEPARTMENT- http://www.rrcom.com/services/



Ticket No Make Model
Date Rcvd.
Date Comp. Price  Picked-Up Notes
26162 Galaxy Saturn 05-03-10 - - - -
26186 Texas Star 667V 05-17-10 01-06-12 $10.00 01-06-12 -
26222 Ranger 6900F150 06-17-10 06-29-11 $30.00 - -
26229 Galaxy DX44V 06-24-10 08-11-10 $68.00 - -
26305 Cobra 148GTL 09-04-10 04-06-11 $65.00 - -
26431 Magnum S3 02-26-11 11-25-11 $65.00 - -
26434 President Dwight D 03-05-11 08-15-11 $35.00 - -
26440 Cobra 29LTDBC 03-10-11 05-19-11 $55.00 - -
26447 Galaxy DX2517 03-16-11 11-12-11 $250.00 - -
26448 Galaxy DX2527 03-16-11 12-02-11 $165.00 - -
26469 Northstar NS9500 04-02-11 12-07-11 NC - -
26471 Galaxy Pluto 04-02-11 12-19-11 $128.00 - -
26475 Connex 4600Turbo 04-04-11 12-29-11 $55.00 - -
26488 Ranger 6300F25 04-16-11 11-25-11 $20.00 01-07-12 -
26499 Palomar Elite400HD 05-16-11 12-29-11 $55.00 01-06-12 -
26501 President HR2510 05-21-11 12-30-11 $68.00 01-14-12 -
26502 Superstar SS158EDX 05-27-11 08-23-11 $79.10 - -
26508 Galaxy DX99V 06-06-11 01-06-12 $50.00 01-21-12 -
26514 Ranger 2995DX 06-10-11 - - - -
26517 Galaxy DX99V 06-13-11 07-05-11 $60.00 01-23-12 -
26519 Galaxy DX95T2 06-17-11 01-20-12 $165.00 01-28-12 -
26520 Palomar Magnum4X 06-17-11 01-28-12 $10.00 - -
26522 Alpha 10 06-22-10 02-01-12 $20.00 - -
26528 Ranger 2970DX 07-01-11 - - - -
Ticket No Make Model Date Rcvd. Date Comp. Cost Pick-Up Date Notes
26537 Superstar 121 07-11-11 - - - -
26538 Galaxy DX95T 07-11-11 - NC 01-14-12 -
26543 Cobra 29LTD 07-18-11 01-04-12 $35.00 - -
26544 Uniden PC78 07-18-11 01-05-12 $95.00 - -
26545 General Lee 07-18-11 - - - -
26552 RF Limited VC7700 07-23-11 - - - -
26554 Galaxy DX99V 07-23-11 - - - -
26560 Galaxy DX979 08-10-11 01-16-12 $125.00 01-18-12 -
26566 Ranger 63FFC4 08-13-11 - - - -
26567 Ranger 2995DX 08-17-11 - - - -
26570 Uniden Grant XL 08-19-11 08-20-11 $50.00 - -
26571 Uniden Grant XL 08-19-11 08-20-11 $65.00 - -
26575 Realistic TRC479 08-20-11 - - - -
26588 Shakespeare 714 09-07-11 - - - -
Ticket No Make Model Date Rcvd. Date Comp. Cost Pick-Up Date Notes
26592 Galaxy DX99V 09-07-11 01-16-12 $105.00 01-18-12 -
26593 Galaxy DX94HP 09-07-11 01-18-12 $100.00 01-18-12 -
26594 Stryker SR440HP 09-07-11 01-19-12 $60.00 01-18-12 -
26595 Texas Star DX399 09-07-11 - - - -
26599 Ranger 2995DX 09-15-11 - - - -
26604 Texas Star 667V 06-17-11 - - - -
26609 General  Lee 09-24-11 - - - -
26610 Connex 3300 09-24-11 - - - -
26611 Connex 4300Hp 09-29-11 01-04-12 $108.00 02-01-12 -
26617 Cobra 29LTD 09-30-11 - - - -
26618 President HR2510 09-30-11 - - - -
26619 Ranger 2990 09-30-11 - - - -
26620 President HR2510 10-03-11 - - - -
26621 Galaxy DX2517 10-06-11 01-23-12 $45.00 - -
26622 Ranger 2995DX 10-08-11 - - - -
26626 Connex 3300HP 10-13-11 01-26-12 $124.50 - -
26627 President Lincoln 10-14-11 - - - -
26628 Cobra 2000GTL 10-17-11 11-17-11 $175.00 01-14-12 -
Ticket No Make Model Date Rcvd. Date Comp. Cost Pick-Up Date Notes
26632 Connex 3300HP 10-27-11 01-18-12 $71.00 - -
26634 Cobra 29LTD 10-28-11 01-07-12 $45.00 01-07-12 -
26635 Cobra 29LTDHD 10-28-11 - - - -
26636 Ranger 2950 10-29-11 - - - -
26639 Galaxy DX98VHP 11-03-11 - - - -
26640 Cobra 29XLR 11-07-11 - - - -
26642 Connex 4400HP 11-07-11 - - - -
26644 Galaxy DX44V 11-07-11 01-11-12 $56.00 01-13-12 -
26645 Cobra 29LTD 11-07-11 01-09-12 $95.00 01-13-12 -
26647 Royce 1-641 11-11-11 - - - -
26654 Cobra 29LTD 11-21-11 12-08-11 $45.00 - -
26655 Cobra 29NSWX 11-21-11 01-20-12 $50.00 01-28-12 -
26657 Galaxy DX98VHP 11-23-11 - - - -
26658 (2) Cobra 29LTD's 11-25-11 - - - -
26660 Cobra 25LTD 11-30-11 - - - -
26662 General Lee 12-02-11 01-12-12 $55.00 01-28-12 -
26663 Trip Lite PR40 12-02-11 - - - -
26664 Cobra 148GTL 12-02-11 01-21-12 $71.00 - -
26665 Galaxy Saturn 12-03-11 - - - -
26668 Cobra 29LTD 12-09-11 12-15-11 $55.00 01-21-12 -
26669 Ranger 2980WX 12-12-11 - - - -
26671 Dave Made M200 12-19-11 12-15-11 $95.00 -
26672 Cobra 29LTD 12-22-11 - - - -
26673 Lafayette Comstat 35B 12-28-11 - - - -
26674 Stryker SR497 12-30-11 - - - -
26675 President  HR2510 01-04-12 01-04-12 $65.00 01-13-12 -
Ticket No Make Model Date Rcvd. Date Comp. Cost Pick-Up Date Notes
26676 Cobra 29LTDCR 01-04-12 - - - -
26677 General Washington 01-04-12 - - - -
26678 Ranger 2980wx 01-04-12 - - - -
26679 Cobra 29lxle 01-06-12 - - - -
26680 Cobra 29Army 01-06-12 - - - -
26681 Fat Boy 200A 01-06-12 01-25-12 $225.00 01-27-12 -
26682 Yaesu FT747cx 01-09-12 02-02-12 $100.00 - -
26683 Cobra 29ltd 01-09-12 01-12-12 $155.00 - -
26684 Cobra 29ltdbc 01-09-12 - - - -
26685 Astron RS70a 01-09-12 - - - -
26686 Cobra 148gtl 01-11-12 - - - -
26687 Ranger 2970N2 01-11-12 01-21-12 NC 01-23-12 Warranty
26688 Cobra 25ltd 01-14-12 - - - -
26689 Cobra 29nwltd 01-14-12 - - - -
26690 Cobra 29ltd 01-14-12 - - - -
26991 Cobra 29nwltd 01-14-12 - - - -
26992 Cobra 29ltd 01-14-12 - - - -
26993 President HR2510 01-14-12 - - - -
26994 Galaxy DX95T2 01-14-12 - - - -
26995 Stryker SR440hp 01-18-12 - - - -
Ticket No Make Model Date Rcvd. Date Comp. Cost Pick-Up Date Notes
26996 Galaxy DX93t 01-18-12 01-28-12 $40.00 - -
26997 Cobra 148gtl 01-18-12 - - - -
26998 Galaxy DX88hl 01-19-12 - - - -
26999 Hec M125G 01-26-12 - - - -
27000 Sommerkamo RS2000dx 01-26-12 - - - -
27001 Bearcat BCT8 01-30-12 - - - -
27002 Magnum S6-350 02-01-12 - - - -
27003 Stryker SR447hpc 02-01-12 - - - -
27004 Ranger 2995dx 02-02-12 - - - -
27005 Cobra 2000gtl 02-02-12 - - - -